Technical Support

If you have any problems with the installation, registration, using or setting Advanced GIF Animator, you can ask our tech support; we will be happy to help you with your problem.

Advanced GIF Animator on-line support area:

You can also submit your inquiry by e-mail

Include the following information in your e-mail, please:

  • Version (build) of Advanced GIF Animator application (e.g. 3.0). You can find out the version of your program in the "About..." window.
  • Version of the operating system (and service pack, if installed) you are using (and you have troubles with) - e.g. Windows XP Home SP2.
  • Basic hardware configuration of your computer (CPU, RAM).
  • Text or screenshots of error messages.
  • Detailed description of how to invoke the error (or at least how you invoked the error - what you were doing when it appeared etc).
This animator is great. It has tons of features and is easy to use, what more could you ask for. On my first try I made an animation that looked like i knew what i was doing! I definitely got my money's worth.
Julia Andrews, satisfied customer