Support Center

License key request

Your registration (license) key arrives as a 12 or 16 character license code in a text e-mail from us. If you have not received your license key within two working days or have lost it, please use our License Key Request Form to have it re-sent to you. Please note, this form is for registered customers only!

Online help files

Please, take a look at GIF Animator online help files

Contact us

You can submit your inquiry either through the online form, or by e-mail. We recommend that you use the online contact form because in this case we guarantee that your message will be delivered to the support service. Do not forget to specify your valid e-mail address if you want to receive a reply from us.

If for some reason you cannot or don't want to use the Web-based form, you can also submit your inquiry by e-mail.

If you do not receive a reply from us within 48 hours, it may mean that our message to you has been filtered out by spam filters, so please e-mail us again with your alternate e-mail address.

This animator is great. It has tons of features and is easy to use, what more could you ask for. On my first try I made an animation that looked like i knew what i was doing! I definitely got my money's worth.
Julia Andrews, satisfied customer